• Incident summary / Incident summary: Incident – Hardware issue • Start time / Start time: 23/04/18 17:00 UTC • Impact / Scope affected: Instances • Impact type / Impact type: Downtime • Estimated time to recovery / Estimated resolution time: 15 minutes • Actions undertaken / Actions undertaken: Reboot host • Affected hosts / […]

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Tuesday March 13 2018 have trouble on cds farm server at time 22:46 , still investigation and now will service get back to normal on backup server.    

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Report MTR ( Indihome )  Host Loss% Snt Last Avg Best Wrst StDev 1. 151.80.47.252 0.0% 115 0.4 0.3 0.3 0.7 0.1 2. 10.95.33.36 0.0% 115 0.3 0.2 0.2 0.6 0.1 3. ??? 4. be99-1106.gsw-1-a9.fr.eu 0.0% 115 5.0 4.7 4.3 5.3 0.2 5. be99-2.th2-1-a9.fr.eu 0.0% 115 4.8 4.9 4.6 5.8 0.2 6. Telekomunikasi_Indonesia.equinix-ix.fr 24.3% 115 […]

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Details We are currently encountering an incident impacting traffic routed through Core firewall. For the moment, to troubleshoot the incident and reduce the impact on your IPs, you can disable temporarily Core firewall and permanent mitigation ( via API/manager v6) until we correct the situation. Our VAC team is investigating the cause of the incident, and will […]

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